Frequently Asked Questions

Get answers to common questions about accessibility, AI, and our services.

Q&A session with accessibility experts
What is web accessibility and why does it matter? +

Web accessibility refers to the practice of designing and developing websites and digital content that can be used by everyone, including people with disabilities. This includes individuals who use assistive technologies like screen readers, keyboard navigation, or voice commands.

Accessibility matters because:

  • It ensures equal access to information and services for all users
  • It's often legally required (ADA, Section 508, WCAG guidelines)
  • It improves user experience for everyone, not just those with disabilities
  • It expands your potential audience and market reach
  • It can improve SEO and overall usability
How does AI improve accessibility testing? +

AI enhances accessibility testing in several key ways:

  • Automated Detection: Machine learning algorithms can identify complex accessibility issues that traditional automated tools might miss, such as contextual problems or subtle contrast issues.
  • Pattern Recognition: AI learns from millions of examples to recognize accessibility anti-patterns and suggest appropriate remediation strategies.
  • Continuous Learning: Our AI systems improve over time as they encounter new scenarios and user feedback.
  • Scalability: AI can process large websites and applications much faster than manual testing.
  • Context Awareness: Advanced AI understands the relationship between different page elements and can provide more accurate assessments.
What are the WCAG guidelines? +

WCAG (Web Content Accessibility Guidelines) is the international standard for web accessibility, developed by the World Wide Web Consortium (W3C). The current version is WCAG 2.1, which includes:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive
  • Operable: User interface components and navigation must be operable
  • Understandable: Information and the operation of user interface must be understandable
  • Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies

WCAG has three levels of conformance: A (minimum), AA (recommended), and AAA (highest). Most organizations aim for WCAG 2.1 AA compliance.

How long does an accessibility audit take? +

The timeline for an accessibility audit depends on several factors:

  • Website Size: Number of pages and complexity of the site
  • Scope: Full audit vs. targeted assessment
  • Current State: How well the site already follows accessibility best practices
  • Methodology: Automated AI scanning is much faster than manual testing

Typically, our AI-powered audits can be completed in:

  • Small websites (under 50 pages): 1-2 days
  • Medium websites (50-500 pages): 3-7 days
  • Large websites (500+ pages): 1-3 weeks

We provide preliminary results within 24-48 hours, with detailed reports following shortly after.

Do you provide training for our development team? +

Yes, we offer comprehensive training programs designed for different roles and experience levels:

  • Developer Training: Hands-on workshops covering accessible HTML, CSS, JavaScript, and testing methodologies
  • Designer Training: Inclusive design principles, color theory, typography, and user experience best practices
  • QA Training: Comprehensive testing strategies using both automated tools and manual verification techniques
  • Executive Training: Business case for accessibility, legal requirements, and strategic implementation planning

Our training options include:

  • Live virtual workshops
  • On-demand video courses
  • Customized corporate training
  • One-on-one mentoring sessions

All training materials are WCAG compliant and include practical exercises and real-world examples.

What types of organizations do you work with? +

We work with organizations of all sizes and across all industries, including:

  • Technology Companies: Software developers, app creators, and tech startups
  • E-commerce: Online retailers and marketplace platforms
  • Financial Services: Banks, fintech companies, and investment platforms
  • Healthcare: Medical websites, patient portals, and health tech companies
  • Education: Universities, online learning platforms, and educational technology
  • Government: Public sector websites and digital services
  • Non-profits: Organizations serving communities and social causes
  • Media & Entertainment: News sites, streaming services, and content platforms

Whether you're a small startup or a Fortune 500 company, we have solutions tailored to your needs and budget.

How much do your services cost? +

Our pricing depends on the specific services you need and the scope of your project. We offer flexible pricing models:

  • AI Audit Packages: Starting from $2,500 for small websites
  • Training Programs: $500-$2,000 per person, depending on program length and customization
  • Consulting Services: Hourly rates starting at $200, or project-based pricing
  • Enterprise Solutions: Custom pricing based on organization size and requirements

We also offer:

  • Free initial consultations
  • Flexible payment terms
  • Volume discounts for multiple services
  • Subscription models for ongoing support

Contact us for a personalized quote based on your specific needs.

Can you help with legal compliance? +

While we are not lawyers and cannot provide legal advice, we help organizations understand and achieve compliance with accessibility laws and standards. Our services include:

  • Compliance Assessments: Evaluating your current level of compliance with relevant laws and standards
  • Risk Analysis: Identifying potential legal risks and prioritizing remediation efforts
  • Documentation: Providing detailed reports that can support legal compliance claims
  • Expert Testimony: Our team members have provided expert witness services in accessibility-related legal cases

We work with organizations to comply with:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • WCAG 2.1 guidelines
  • European Accessibility Act
  • Other international accessibility standards

For legal advice, we recommend consulting with accessibility law specialists.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help. Reach out to us for personalized assistance.